Rooftop lounge with a fireplace at Saiya luxury apartments in Phoenix, AZ.

Welcome to the FAQ page for Saiya, your go-to resource for all the neighborhood, leasing, and lifestyle questions you may have. Whether you’re curious about pet policies, community amenities, leasing timing, or parking options, we’ve compiled clear, concise answers to help you take the next step toward calling Saiya home.

 

If you don’t find what you’re looking for here, our leasing team is always just a phone call or email away — and we’re happy to help you with any additional questions or tour requests. Let’s get started!

Frequently Asked Questions about Saiya


Apartments in Downtown Phoenix, AZ


FAQs about Life at Saiya


We’ve gathered answers to the most common questions about life at Saiya in Phoenix, AZ, located in the Roosevelt Row arts district of downtown. From leasing questions and community life to amenities like our two-story fitness center and rooftop pool, and neighborhood highlights, we’re here to answer your questions. If you don’t find what you’re looking for here, please contact our team. We look forward to assisting you.



  • How do I qualify to live at Saiya?

    Saiya proudly works with all who meet their rental qualification criteria. Our residents are asked to make a pre-tax income equal to or exceeding 3 times the base rental amount per month, satisfactory credit, positive rental history, and a clean criminal history report.

  • What types of apartments does Saiya offer?

    Saiya offers studio, one-, two-, and three-bedroom apartments in the heart of downtown Phoenix. Every home features modern interiors with hardwood-style flooring, quartz countertops, 9-foot ceilings, and large windows with roller shades.

  • What features come inside the apartments?

    Our apartment homes are designed with intention. Inside, you will find quartz countertops with tile backsplashes, European-style cabinets, gas ranges, moveable kitchen islands, Nest thermostats, and full-sized washers and dryers. Select homes also include built-in desks and shelving, and every layout offers spacious closets and private balconies.

  • Do you allow pets?

    Yes, Saiya is a pet-friendly community, and we even have an on-site dog park and dog wash for our residents and their pets. For more details about our pet policy, please contact our on-site leasing team.

  • Is parking available?

    Yes. Saiya offers a private parking garage, along with bike storage and an electric car charging station on site. For more information about parking availability and options, please contact our on-site leasing team.

  • How do I schedule a tour?

    We would love to show you around. You can schedule a tour by calling our leasing office at (520) 492-0282 or through our online scheduler. Our office is open Monday through Friday from 9am to 6pm, Saturday from 9am to 5pm, and Sunday from 10am to 5pm.

  • What lease terms are available?

    Saiya offers 12-month lease terms. For details about lease length options and what works best for your situation, please contact our on-site leasing team.

  • What neighborhood is Saiya in?

    Saiya sits at 802 N 1st Avenue in Roosevelt Row, the arts district in the heart of downtown Phoenix. The neighborhood is known for its galleries and murals, with the downtown core and its restaurants, nightlife, and employers all close by.

  • What’s near Saiya for dining and entertainment?

    There is plenty to explore around Saiya. Nearby dining and nightlife include Palma, The Churchill, Snooze, and Arizona Wilderness Brewing. For entertainment, you are a short distance from Chase Field, the Mortgage Matchup Center, Crescent Ballroom, and The Van Buren, plus the Heard Museum art events.

  • How do I get around from Saiya without a car?

    Saiya offers strong transit access in downtown Phoenix. Several Valley Metro light rail stations are close by, including Roosevelt/Central Ave, Van Buren/1st Ave, and Fillmore St & 1st Ave, connecting you to the wider Phoenix metro area. You can plan a trip using the Valley Metro system.

  • Do you have townhomes and penthouses?

    Yes. Along with our studio through three-bedroom apartments, Saiya offers townhomes and penthouse suites. These homes bring added space and flexibility, with the same curated design found throughout our community, including private balconies and full-sized washers and dryers.

  • How much is the rent?

    At Saiya, we offer spacious studio, one, two and three-bedroom residences as well as townhomes to best accommodate your lifestyle. You can find the most up to date information by visiting our website and clicking availability on our floor plans page.

  • Are utilities included in the monthly rent costs?

    The monthly rental rate you see online is not inclusive of utility costs. Please see our fee guide on our floor plans page for more information.

  • What’s your pet policy?

    We love pets at Saiya! We welcome your furry friends – cats and dogs. We allow up to 2 pets per apartment home – breed and weight restrictions apply. There is a $300 one-time non-refundable pet fee due at move-in, and a pet rent of $40 per pet, per month. We also have a pet park and dog wash on site.

  • How do I pay rent?

    You can pay rent in whichever method is most convenient for you. As a resident, you will have access to an online resident portal where you can schedule one-time payment or enroll in automatic payments. Otherwise, you can stop by the leasing office during our business hours and drop off a cashier’s check. Please note, personal checks and money orders are not accepted.

    We offer Flex! Split your rent into smaller more manageable payments that fit your budget—and your life. Ask us how to get approved with Flex.

  • What is the parking situation?

    All parking is managed through the Parkade app where you can choose your desired spot, rent your parking space while you are away, and you can even rent a temporary space for your guests!

  • What amenities are available at Saiya?

    Saiya offers a wide range of community amenities, including two resort-style pools with one on Level 7 and a second on the rooftop, a two-story fitness center with locker rooms and saunas, indoor and outdoor game rooms, an expansive rooftop lounge and kitchen, and an outdoor BBQ grilling area. Residents also have access to a private parking garage, bike storage, and an electric car charging station.

  • Do you offer walk-ins or by appointment only?

    Our leasing office is open for in-person tours. Feel free to walk-in or book an appointment online at livesaiya.com. You can also give us a call to get in touch with a leasing professional to answer any questions prior to your visit.

  • What hours are the leasing office open?

    Our leasing office is open to the public for in-person tours Monday – Friday from 9 am- 6 pm and Saturday/Sunday 10 am – 5 pm. We look forward to your visit!

  • Where is the property located?

    Saiya is located in the Roosevelt Row arts district of Downtown Phoenix.